compliance

Compliance Overview

Table of Contents

  1. Introduction
  2. Executive Summary
  3. Boundless Cloud Orchestrator Platform
  4. Compliance Overview
  5. Data Center Partners
  6. FAQs

1. Introduction

The purpose of this document is twofold:

  • To offer an overview of our security protocols, measures, and strategies, ensuring our clientele and stakeholders understand how Boundless safeguards their data and workloads.
  • To present an overview of the compliance certifications and standards upheld by our network of data centers.

1.1 Scope and Applicability

This article serves as a general guide for all current and prospective clients of Boundless, particularly for those who emphasize compliance and security in their choice of a GPU cloud services provider.

2. Executive Summary

2.1 Brief on Security and Compliance Commitment

At Boundless, our commitment to security and compliance is foundational. We understand the magnitude of trust our clients place in us, and we strive to uphold that trust.

2.2 High-Level Security Measures Overview

Boundless' security framework is built upon three core tenets:

  • Proactive Defense
  • End-to-end Encryption
  • Operational Integrity

2.3 Security Vulnerability Reporting

For any security-related questions or potential vulnerabilities, please reach out to the contact information listed in compliance with RFC 9116 standards.

3. Boundless' Cloud Orchestrator Platform

3.1 Overview and Architecture

At its core, the Boundless platform orchestrates secure, powerful, and reliable GPU resources to empower AI application developers.

3.2 Core Features and Their Security Implications

Key features include Intelligent Resource Allocation, Real-time Monitoring, and Automated Workload Management.

3.3 Interactions with Data Centers

While we oversee data integrity and security, the physical security and compliance are managed by our data center partners.

3.4 The Four Pillars of the Boundless Platform

Our platform stands on four pillars: Secure Cloud, Serverless, Bare Metal, and Private Cloud.

4. Compliance Overview

At Boundless, we recognize the importance of compliance in today's regulatory landscape.

4.1 Partnered Compliance Management

We meticulously select data centers that hold numerous global certifications.

4.2 Transparent Reporting

We provide clear information on the certifications held by our partner data centers.

5. Data Center Partners

5.1 Introduction to Data Centers

Data centers are the bedrock upon which digital services operate.

5.2 Data Center Selection Criteria

Our criteria revolve around security, reliability, compliance, environmental concerns, and innovation.

5.3 Data Center Geographic Distribution

Clients can access a list of our data center locations through the Secure Cloud page in the Boundless console.

6. FAQs

6.1 Questions on Data Residency and Sovereignty

Where is my data physically stored?

How do you ensure data sovereignty compliance?

6.2 Backup and Redundancy Queries

How often is my data backed up?

In case of a data center failure, how do you ensure my data's availability?

6.3 Contractual and SLA-related Questions

Can we negotiate terms in the Service Level Agreement (SLA)?

What's your uptime guarantee?

In case of a dispute, how is it resolved?

How does the reliability, redundancy, and security of Secure Cloud data centers on Boundless compare to other data centers?

This FAQ section provides a foundational understanding of key concerns. If you have further questions or require more detailed explanations, please don't hesitate to contact our team.